Privacy Policy


This Privacy Policy (this “Policy”) outlines The Jacobson Group, Inc., Backstage Payroll Services, Inc., Jacobson Payroll Group, Inc. and Quantum Payroll Services, Inc.’s (collectively referred to as “TJG”) general policy and practices with respect to your personal information, the types of information we gather, how we use it and the notice and choice affected individuals have regarding our use of that information that we collect through our website, and all other related websites, applications, services and tools where this policy is referenced (collectively, “Online Services”). The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged TJG.

TJG respects your privacy and is committed to protecting the personal information that you share with us. Furthermore, TJG also recognizes the protections afforded to individuals located in the European Union and the European Economic Area (collectively, the “EAA”) with regard to personal information.


Generally, you can browse through our website without giving us any information about yourself. When we do need your personal information to provide services that you request or when you choose to provide us with your personal information, this Policy describes how we collect and use your personal information. Your use of TJG’s services and this website shall constitute your consent to the terms of this Policy and any changes to this Policy that may be made to it in the future in accordance with the terms set forth in this Privacy.


Personal information means any information recorded in any form that relates to an individual and identifies or can be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, or other unique identifier.

When you browse our website, you do so anonymously. We don’t automatically collect personal information, including your email address. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there. But we do not link your IP address to any personal information. Like many other commercial websites, the TJG website may use a standard technology called a “cookie” to collect information about how you use the site. Please go to “Cookies and Tracking Information” below for more information.

TJG collects personal information when you use certain TJG products or services or when you submit your personal information to TJG for any other reason. From time to time, TJG receives personal information from business partners and vendors. TJG only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this Policy and applicable laws.

When you send an email or other communications to TJG, TJG may retain those communications in order to process your inquiries, respond to your inquiries and/or improve our services. All emails and other communications to TJG become the property of TJG upon receipt, except for any personal information that is contained therein.


When personal information is collected, we will inform you at the point of collection the purpose for the collection. TJG will not transfer your personal information to third parties without your consent, except under the limited conditions described under the discussion entitled “Information Sharing and Disclosure” below. If you choose to provide us with your personal information, we may only transfer that information within TJG or to TJG’s third party service providers in accordance with this Policy. Upon receiving your permission, we may transfer your information across borders and from your country or jurisdiction to other countries or jurisdictions around the world.

We will always give you the opportunity to “opt out” of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information for the purposes for which it was collected and in accordance with this Policy unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection. In some cases, when applicable, we will provide you with the opportunity to “opt in.” This means we will require your affirmative action to indicate your consent before we use your information for purposes other than the purpose for which it was submitted.


A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you’ve visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites.

Some parts of TJG’s website use cookies to track user traffic patterns. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information. If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of TJG’s website if you do so. In particular, you may be required to accept cookies in order to complete certain actions on our website. You do not need to have cookies turned on, however, to use/navigate through many parts of our website.

Our service providers use cookies to make it easier for you to navigate our site and to utilize certain features of our site. The use of cookies by our service providers is not covered by our privacy policy. We do not have access or control over these cookies.

TJG’s website includes Social Media Features, such as the Facebook “Like” button and Widgets, such as the “Share This” button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our site. Your interactions with these Features are governed by the privacy policy of the company providing it.


TJG uses information for several general purposes: to fulfill your requests for certain products and services, to provide our services, including the display of content, to audit, research and conduct analysis in order to maintain, protect and improve our services, to ensure the technical functioning of our network, to protect the rights or property of TJG and its users, to develop new services, to personalize your experience on our website, to keep you up to date on the latest product announcements, software updates, special offers or other information we think you’d like to hear about either from us or from our business partners, and or to better understand your needs and provide you with better services.


Because TJG is a global company, your personal information may be shared with TJG Affiliates around the world. All such entities are governed by this Policy or are bound by the appropriate confidentiality and data transfer agreements.

Your personal information is never shared outside TJG without your permission, except under conditions explained below. Inside TJG, data is stored in controlled servers with limited access. Your information may be stored and processed in the United States or any other country where TJG, its subsidiaries, affiliates or agents are located.

TJG may send your personal information to other companies or people under any of the following circumstances:
(1) when we have your consent to share the information;
(2) we need to share your information to provide the product or service you have requested; or
(3) we need to send the information to companies who work on behalf of TJG to provide a product or service to you (we will only provide those companies the information (i) they need to deliver the service, or (ii) for the purposes for which the information was initially collected, and they are prohibited from using that information for any other purpose).

We will also disclose your personal information if required to do so by law, to enforce our Terms of Use, or in urgent circumstances, to protect personal safety, the public or our websites. TJG may also share your personal information when we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (1) satisfy any applicable law (Foreign, Federal, State or Local), regulation, legal process or enforceable government request, (2) detect, prevent or otherwise address fraud, security or technical issues, (3) protect against harm to the rights, property or safety of TJG, its users or the public as required or permitted by law or (4) if TJG is involved in a merger, acquisition, or sale of all or a portion of its assets. You will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. TJG may also share with third parties certain aggregate information (or anonymized, de-identified or pseudonymized data) regarding the use of TJG's services or website, such as, for example, the number of people who visit certain web pages or use certain services offered by TJG.


TJG safeguards the security of the data you send us with physical, electronic, and managerial procedures. In certain areas of our websites, TJG uses industry-standard SSL-encryption to enhance the security of data transmissions. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

TJG utilizes certain security measures to attempt to protect against misuse, loss, unauthorized access to or alteration, disclosure or destruction of data. These include internal reviews of data collection, storage and processing practices and security measures. TJG restricts access to personal information to TJG employees, contractors and agents who need to know and have access to this information. Although TJG takes reasonable steps to protect the data that it collects from its users, it is simply not possible to protect against every conceivable breach of security. Although we do our best to make our website and data secure, we cannot guarantee the total security of our website and data. Accordingly, you agree that you will not hold TJG responsible, and hereby release TJG, for any inadvertent or unauthorized disclosure of user information that may occur, such as, for example, by a person hacking into our system and unlawfully gaining access to our data.

TJG processes personal information for the purpose for which it was collected and in accordance with this Policy. TJG reviews its data collection, storage and processing practices to ensure that it collects, stores and processes personal information needed to provide or improve its services, or as otherwise permitted under this Policy.


TJG depends upon its users to record, update and correct their personal information whenever necessary. TJG asks that individual users review and update their personal information from time to time as this information becomes outdated. For this purpose, TJG will allow you access to your personal information in order to correct, amend or delete inaccurate information. However, TJG may decline to process requests to update information that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, or would be impractical.


We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


Our websites do not target and are not intended to attract children under the age of 13. TJG does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.


If you are a California resident, you may ask us to refrain from sharing your information (whether collected online or offline) with our affiliates for their marketing purposes, if the affiliates are separate legal entities. Please tell us your preference by contacting us as indicated in the "Changes to This Privacy Policy" section below.


TJG may make available third party applications through its services and websites. The information collected by TJG when you enable a third party application is processed under this Policy. Information collected by third party applications is governed by the privacy policy of the third party application provider, so you should review and consider said privacy policies when using third party applications.

TJG's website contains links to other sites. TJG does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Our website may contain links to websites operated by other companies. Some of these third-party sites may be co-branded with a TJG logo, even though they are not operated or maintained by TJG. Although we choose our business partners carefully, TJG is not responsible for the privacy practices of web sites operated by third parties that are linked to our site or the content of those sites. Once you have left our website, you should check the applicable privacy policy of the third party website to determine how they will handle any information they collect from you. TJG does not endorse or control any of the websites for which links are provided on TJG's website, and users assume all risks of using these other websites and assume all responsibility for the policies and procedures of these other websites.



TJG hosts information and data under the direction of its Clients through TJG's Online Services, including personal information regarding individuals affiliated with TJG's Clients. Notwithstanding the foregoing, TJG may also have a direct relationship with such individuals whose personal information it processes.


Since TJG hosts information and data on its Online Services under the direction of its Clients, please contact the TJG Client that you interact with directly if you have any questions or concerns regarding any personal information that may be hosted on the Online Services. If you are a TJG Client and would like to update your account please contact us.


TJG may transfer personal information to Service Providers that help provide its Online Services. Transfers to subsequent third-party Service Providers are covered by the provisions in this Policy regarding notice and choice and by the agreements with TJG's Clients.


Since TJG hosts information and data on its Online Services under the direction of its Clients, an individual who seeks to correct, amend, or delete inaccurate data should direct the inquiry to the specific TJG Client at issue. If the TJG Client cannot directly remove the data and specifically requests TJG to remove the data, we will respond to their request within 30 business days.


TJG will retain personal data we process on behalf of its Clients for as long as needed to provide services to its Client. TJG will retain and use this personal information as necessary to comply with its legal obligations, resolve disputes, and enforce its agreements.


TJG may amend this policy from time to time consistent with the requirements of law and/or the Safe Harbor Principles. We will post any revised privacy policy on this site. If we make any change in how we use your personal information we will notify you by means of a notice on this website prior to the change becoming effective. We encourage you to raise any concerns regarding this Policy and our privacy practice using the contact information provided below and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of personal information in accordance with applicable laws. If you have questions, concerns or complaints about this Policy, please feel free to contact us any time through this website or at:

The Jacobson Group
Attn: Legal Department
11835 West Olympic Boulevard, Suite 500
Los Angeles, California 90064

Revised effective November 2013