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  Lost, stolen, or un-cashed paychecks
If your paycheck is lost or stolen, call us right away. For residual checks, first contact the relevant guild and, if necessary, follow up with The Jacobson Group residuals department.
 
Contract service letter

The Jacobson Group will confirm time worked via a contract service letter for all days payrolled through any Jacobson Group-affiliated company.

 
Changes of address/change in withholding
Submit changes of address or changes in withholding to production office personnel or directly to The Jacobson Group. A new W-4 Form will need to be filled out. Please be sure to include social security number, signature and the date. To correct files for prior work, please send changes in writing to The Jacobson Group employee services department.
 
W-2 / 1099
The Jacobson Group protects employee confidentiality. Duplicate W-2s or 1099s are mailed to the address on file. If your address has changed, requests must be made in writing and faxed to 310-444-5256 or mailed to The Jacobson Group. Please include current address and social security number.
 
Social security information
Each quarter, The Jacobson Group mails letters to employees whose name and/or social security number do not coincide with social security administration records. Incorrect names or numbers can affect future eligibility, and/or benefits under the social security retirement, disability and survivors program. Please notify The Jacobson Group in writing to correct social security information. Correction requests should include a copy of your social security card and may be returned to The Jacobson Group by mail or faxed to 310-444-5256.
 
Workers' Compensation
Any injuries must be reported to us within 24 hours. The production company must verify all injuries with The Jacobson Group.
 
Levies and Garnishments
Tax levies, wage garnishments and child support deductions are initiated when The Jacobson Group is served by an official party (IRS, state department of taxation, district attorney, etc.). If you believe you have satisfied your obligation, contact the agency in question and request that a release be forwarded to The Jacobson Group.
 
Employment History
The Jacobson Group verifies earnings for home loan applications or other employee-authorized credit checks. Your financial institution provides forms. Earnings verification requests should be mailed to The Jacobson Group employee services department or faxed to 310-444-5256.
 
Guild Contribution
Historical questions concerning union benefits (pension, health and welfare, etc.) paid by The Jacobson Group on your behalf should be addressed to your union.
 
Union Dues
For some locals, dues payments may be deducted directly from paychecks. Employees must sign a release authorizing such deductions. Please check with your local union regarding the appropriate procedures and authorization forms.
 
Call The Jacobson Group 310 444-5255.